For the Cardzware App to work on your website, we require you to set up a Subdomain with your domain provider. This record is not visible to anyone and adds an extra layer of security to our service. 

If your domain is registered with Shopify, please follow the steps below on how to setup a Subdomain. 

1. In your Shopify admin, open the Domains page:

2. Select the Primary Domain that your store will be setup on. As per below. 

3. On the next page and in the top right corner select Domain Settings > Edit DNS Settings 

4. Click Add custom record > Select CNAME record from the drop-down and enter the following information:

  • Name = In this field, ensure you enter the subdomain you selected when installing the Cardzware App. It will be one of the following... cards, greetings, products, or a custom name you entered. 

        If you can't remember what you selected, go to Website Settings in your Cardzware Account.   

Below is an example of a correct setup.