For the Cardzware App to work on your website, we require you to set up a Subdomain with your domain provider. This record is not visible to anyone and adds an extra layer of security to our service.
To set up the Subdomain record with Zen Domains, please follow the steps below.
1. Sign in to your Zen account:
2. Go to My Services > Domains & Hosting > Manage DNS > As per below
3. On the next screen select Advanced DNS. As per below
4. Scroll down to the Canonical Name (CNAME) section and add the subdomain record.
- Hostname Alias = In this field, ensure you enter the subdomain you selected when installing the Cardzware App. It will be one of the following... cards, greetings, products, or a custom name you entered.
If you can't remember what you selected, go to Website Settings in your Cardzware Account.
https://app.cardzware.com/admin/website-settings
- Actual Name = gbl.cardzwareapi.com.
IMPORTANT - You need to include the dot at the end of the Actual Name