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Knowledge base
General Information
General Information
11
Is Cardzware free?
How do I install Cardzware on my Shopify store?
What eCommerce platforms is Cardzware available on?
How to change the frontend controls to match your brand
Do we provide help with the App Installation?
View all 11
Greeting Card Details
Greeting Card Details
8
Greeting Card and Envelope Specifications
Can I change the sort order of greeting cards on my website?
How do I unpublish or remove a Greeting Card on my website?
Can I disable a Category on my Website?
Where are greeting cards printed?
View all 8
Domain Settings
Domain Settings
12
Connecting your domain to Cardzware
What is “My Domain” and how do I change it?
What is “My Subdomain” and why do I need it?
How do I find out who my domain is registered with?
Setting up a Subdomain
View all 12
Shopify Setup
Shopify Setup
7
How to add Cardzware to the Main Menu on Shopify
Why do I need to reinstall the Shopify App?
Shopify App Embed Block
Shopify Manual/Auto Order Fulfillment
Create/Manage Shipping Profiles & Rates directly in your Shopify store
View all 7
WooCommerce Help
WooCommerce Help
5
WooCommerce Install Instructions
Cardzware & WooCommerce Caching
Shipping for WooCommerce
How to add Greeting Cards to Main Menu on WooCommerce
Update the Cardzware WooCommerce Plugin
Creating Designs
Creating Designs
4
Can I add my own Greeting Card designs to Cardzware?
Add Non-Personalised Front Cover Designs to Cardzware
Add a Personalised Front Cover Designs to Cardzware
Cardzware Artwork Content Policy
Payments & Billing
Payments & Billing
8
What payment methods do we accept?
How does Cardzware charge for each card it sends?
Why do we batch orders and credit card charges?
What do Cardzware charge for each card sold on my website?
Does the card cost include VAT or Sales Taxes?
View all 8
Postage & Delivery
Postage & Delivery
4
What are the lead times for print and delivery?
How do I get proof of dispatch and delivery?
A card has not been delivered to my customer, where is it?
Can I track a Greeting Card order?
